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Returns Policy

Cole Golf (Store) & ColeGolf.ie – Returns Policy

Should you be dissatisfied or change your mind regarding your purchase from the Cole Golf (Store) or ColeGolf.ie, you may return any unused products in their original packaging and with any labels within 30 days of receipt for a full refund or exchange.

If we made the mistake and sent you the wrong item or with any items missing we will replace the item at our own cost. Please contact us on +353 (0) 45 409 998 or by email at info@colegolf.ie and we will dispatch the correct item and arrange our courier to collect the wrongly dispatched item.  Please include your ColeGolf.ie receipt with the item being collected.

Faulty or Damaged Goods (Under 30 days from the purchase date)

Cole Golf and ColeGolf.ie are authorised stockists of all the brands we stock and sell in store and online, as a consequence all items purchased from the Cole Golf (Store) and ColeGolf.ie come with a 12 month guarantee.

If an item is damaged during delivery or becomes faulty or damaged through normal use within 30 days of purchase we will replace the item free of charge.  Please contact us on +353 (045) 409 998 or by email at info@colegolf.ie and we will dispatch a replacement item and arrange with our courier to collect the damaged item at no additional cost.  Please include your ColeGolf.ie receipt with the item being collected.

Unfortunately, Cole Golf cannot accept any returns for used golf equipment unless it is defective, faulty or damaged through normal use.

Faulty or Damaged Goods (Over 30 days from the purchase date)

For purchases over 30 days old but less than 12 months old please contact us on +353 (045) 409 998 or by email at info@colegolf.ie and advise us of the fault along with your contact details.  We will then contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace or return the item, Cole Golf in turn will dispatch the item free of charge.

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