Q. Which courier company do you use?
A. We use GLS Couriers.
Q. How long does delivery take?
A. Please allow up to two working days for delivery.
Q. Can I track my order online?
A. Yes, we can provide you with a GLS tracking no on request.
Q. Can I pay by cash on delivery to the courier?
A. No, unfortunately the courier does not accept any payment for goods on behalf of Cole Golf.
Q. What methods of payment do you accept?
A. If you are making your purchase online or by telephone we accept: Visa, Mastercard or debit cards.
A. If you are making your purchase in store we accept the above cards and cash.
Q. Do you accept, postal orders, bank transfers, bank drafts or payment via PayPal?
A. Yes, we do accept all of these methods of payments. Please make postal orders, bank transfers and bank drafts payable to Cole Golf.
Q. Do you accept cheques?
A. No, unfortunately we do not accept cheques for payment of goods or services.
Q. Do you accept GUI vouchers?
A. No, unfortunately we do not accept GUI vouchers for payment of goods or services.
Q. Can you reserve an item for me that is currently out of stock?
A. Yes, we can reserve items for you, (provided the item is available with the supplier). We will contact you straight away when the item arrives back in stock.
Q. Can you order a specific item for me?
A. Yes, provided the item is available with the supplier, we can order left handed options or longer clubs for taller players for example. Please contact us to check if the option is available.
Q. Do you sell second hand items?
A. No, all our items are brand new direct from the equipment suppliers.
Q. Do you accept second hand items in part exchange for a new item?
A. No, unfortunately we do not, as we do not sell/deal in second hand items.
Q. Can I buy an item by telephone and collect it at your shop?
Q. Can I reserve an item by telephone and pay for it in the shop?
A. Yes, we can only hold/reserve items for 48 hours though.
Q. Can I buy a voucher for Cole Golf?
A. Yes, however Cole Golf vouchers can only be redeemed in store or by telephone. They can not be used to make an online purchase.